• Residential aged care

Residential aged care marketing agency
Family enquiries to admissions

Sneaky Digital is a residential aged care marketing agency for providers with one home or many. We help families find your homes, understand costs and book a tour, with campaigns run home by home, written within aged care rules and tracked from enquiry to admission.

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Brands we grow.

CLIENTS
Evolution Early Learning Early learningPiptree Early Learning Early learningCPAP Direct HealthAustralian Plants Online EcommerceChrisco EcommerceStilla EcommerceSearles EcommerceMove Yourself ServicesBonza ServicesHello Harry HospitalitySue's Burgers & Shakes HospitalitySukin FMCGThe Chocolateries FMCGWoodsong PropertyUnity Park PropertyFinancial Dispute Legal LawButler McDermott Lawyers LawSpire Law LawVicVet HealthOn Point Family Practice HealthOrthopaedics Queensland HealthSupreme Dental Group HealthDelight Dental Spa HealthBetaView TradeHello Trader Trade
WHO WE WORK WITH

Residential aged care providers we work with

A single community-run home, a group with homes across a state and a newly opened home all need families to visit, but face different gaps. We start with your vacancies by home and room type, then build the plan around them.

WHICH ONE ARE YOU?

Single-home operators

A home the local community knows and trusts

Community and family-run homes compete with large groups on a smaller budget. We focus on families within reach of your home, show your staff and daily life honestly and keep your local search presence strong.

See moreTalk to us about it
Multi-home groups

Budget where the vacancies are

Groups rarely have the same vacancies everywhere. We run campaigns home by home, move budget to where beds are available and give head office one view of enquiries, tours and admissions.

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New and redeveloped homes

Families on the list before the doors open

A new home starts with no history in the area. We build local awareness ahead of opening, run tours of display rooms and build a list of interested families before the first residents move in.

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Memory support care

Careful messages for a hard decision

Families seeking dementia care are often under pressure. We write sensitive, accurate campaigns about your memory support environment and staff training, with no promises about outcomes.

See moreTalk to us about it
OUR WORK

Residential aged care ads we've made

See all early learning work
PROBLEMS AND FIXES

The problems we see. The Sneaky fixes we deliver.

Residential providers tell us where admissions slow down. These are the problems we hear most, and how we fix them.

Sound familiar? Let's talk

Families choose in days, and we're not on the list

THE FIX

A hospital discharge or sudden change means decisions happen fast. We make sure your homes show up in local search and Google Ads with current availability and an easy way to book a tour.

Families find accommodation costs confusing

THE FIX

We explain accommodation payments, daily fees and means testing in plain English, consistent with My Aged Care, and point families to official estimators for their own numbers.

Tours booked, but families don't come back

THE FIX

We follow up each tour with the information families asked for, timely calls from your team and reminders, and track which tours lead to an admission.

Photos that make every home look the same

THE FIX

Our in-house team films real staff, rooms, gardens and daily life, with consent, so families see what your home is actually like before they visit.

Some homes full, others with empty rooms

THE FIX

We report vacancies, enquiries and tours by home, and shift budget each month to the homes and room types with gaps.

Worried about getting the wording wrong

THE FIX

Every ad and page is written within aged care and consumer law, respects residents' privacy and dignity and avoids claims about care outcomes, then is reviewed by your team.

How we work with residential aged care

How we fill a residential aged care home

  1. 01

    Start with vacancies

    We look at vacancies by home and room type, your catchment and the referral sources families use, so campaigns target the beds you need to fill.

  2. 02

    Make costs and tours easy

    Clear pages on costs, room types and how to book a tour come first, so families can act quickly when they need to.

  3. 03

    Reach families and referrers

    Search catches families choosing now, social reaches adult children nearby and we keep hospital discharge teams and GPs informed about your homes.

  4. 04

    Track to admission

    Each month you see enquiries, tours and admissions by home, what we changed and what comes next, in plain English.

CHANNELS

Channels that bring families through the door

All services

Google Ads

Families search when a move into care is close. As your Google Ads agency, we run Search for each home, matched to current vacancies.

Local SEO

Most families want a home near them. Our local SEO agency work keeps each home visible on the map with current details.

Facebook ads

Adult children nearby are on Facebook. Our Facebook ads agency team reaches them with respectful campaigns that invite a tour.

Video ads

Families want to see a home before they visit. Our video ads agency team films real rooms, staff and daily life, with consent.

Landing pages and CRO

A tour page that works on a phone books more visits. Our landing page and CRO agency work fixes the step after the click.

The Sneaky Digital team in a huddle, looking down at the cameraMEET THE TEAMThe people who'll run your account.A senior team, no hand-offs. Tap to watch.
WHO'S BEHIND IT

Your budget and your business are too important to hand to a junior.

The same senior team that makes your ads runs your account. Senior-led, no hand-offs, and no becoming a number in a sea of retainer clients.

WHAT YOU GET:
Agency owner client management
Accessibility and communication
High-level and in-platform advice
Platform-specific creative campaigns
Advice, guidance, recommendations
Transparent reports and live dashboards
Let's talk
“Smart strategy, quality content and creative campaigns that consistently deliver strong results.”Australian Plants Online
“Passionate and extremely dedicated to achieving the best outcome for their clients.”CPAP Direct
“A fresh, original, and highly effective approach.”Woodsong (HB Land)
“A game-changer for our business.”Move Yourself Trailer Hire
“A key driver of Stilla's growth.”Stilla
“Proactive, creative, and consistently delivers strong, measurable results.”Hello Harry
“Results that drive consistent sales and brand growth across all platforms.”Chrisco
“Helped FD Legal build a stronger online presence.”Financial Dispute Legal
“Increased appointment bookings and stronger brand recognition.”On Point Family Practice
GET STARTED

Let's talk about your growth.

New campaigns, a second opinion or a straight answer on cost.

TESTIMONIALS

Our clients say it better than we do.

Real clients, in their own words.

IN THEIR WORDS
We've worked with Sneaky since launching Evolution Early Learning, and their marketing expertise has been instrumental to our growth. From day one, the team took the time to truly understand our brand vision and goals as a startup. Their strategic work across Google Ads, Meta Ads, Programmatic, and website development has helped us build a strong online presence and effectively reach our target audience. As a result, we've seen increased engagement, consistent brand growth, and greater recognition for our business.
Ara PhillipsDirector, Evolution Early Learning
Partnering with Sneaky has transformed our digital advertising approach. Their data-driven campaigns across Google Ads, Programmatic, Bing Ads, and website development have significantly increased our national visibility and helped us reach more qualified buyers and sellers. The team's responsiveness, strategic insight, and creative execution make them a highly valuable and trusted marketing partner.
Oliver WadhamsCo-Owner, Bonza Business & Franchise Sales
Sneaky has been a key driver of Stilla's growth, combining deep business insight with advanced digital marketing expertise. Their strategic guidance and flawless execution across Meta Ads, Google Ads campaigns that have consistently delivered strong, measurable results. Proactive, solutions-focused, and genuinely committed to performance, the Sneaky team is both reliable and easy to work with. They've become a trusted and valued partner in our continued success.
Chester Thrush & Brandon ThrushBusiness Development & Managing Director, Stilla
We've had the privilege of working with Sneaky for the last few years. They are passionate and extremely dedicated to achieving the best outcome for their clients. They have helped us to significantly grow our digital presence and e-commerce platform and we highly recommend their services.
Bryce Perron & Lauren VolzChief Executive Officer & National Customer Experience Manager, CPAP Direct
After working with April and her team over the past few years, I can confidently say they bring a fresh, original, and highly effective approach to our clients' digital marketing. Their work across Meta Ads, Google Ads, Programmatic has delivered consistently strong results, helping us reach the right audiences with precision and creativity.
Richard MierProject Marketing, Woodsong (HB Land)
Working with the Sneaky marketing team has been a game-changer for our business. They are professional, proactive, and focused on delivering real results. Their strategic approach to Google Ads, Meta Ads, and Programmatic campaigns has consistently driven strong ROI while significantly boosting our brand visibility across all key channels.
Jarod BarkeChief Commercial Officer, Henco Group
Sneaky's digital and local advertising strategies have been a major asset to our business. Their team is proactive, creative, and consistently delivers strong, measurable results across our store network. We also benefit from their ongoing expert advice and strategic guidance, which supports our broader marketing efforts and ensures we're always moving in the right direction.
Rob McCueDirector, Hello Harry
Sneaky has played a key role in enhancing our digital presence and improving patient engagement. Their strategic approach to digital marketing has helped us connect more effectively with our local community, leading to increased appointment bookings and stronger brand recognition. With their expertise and ongoing support, we've seen measurable growth. We highly recommend Sneaky to any healthcare practice looking to elevate their digital marketing efforts.
Dr Alexander BaggottPractice Principal, On Point Family Practice
Sneaky's marketing expertise has helped FD Legal build a stronger online presence and connect with the right clients. Their team delivers thoughtful strategy, consistent execution, and measurable results across our digital channels. Working with Sneaky has brought a level of confidence to our marketing efforts, knowing that we have a team who genuinely understands our goals and takes a proactive approach to achieving them.
Callun BlurtonFinancial Dispute Legal
The Sneaky team's work on APO's advertising campaigns has boosted our sales and brand awareness through smart strategy, quality content and creative campaigns which have delivered consistently strong results.
Ross IrwinDirector, Australian Plants Online
Working with Sneaky has elevated our digital marketing strategy and brand engagement. Their team understands how to connect with our unique audience and deliver results that drive consistent sales and brand growth across all platforms.
Ann-Marie HoyChief Commercial Officer, Chrisco
FAQ

Residential aged care marketing questions

How do you explain accommodation deposits and daily fees in ads?

Carefully and accurately. We describe refundable accommodation deposits, daily payments and means-tested fees in general terms, consistent with My Aged Care, and point families to official tools for their own figures.

Can we mention our Star Rating in marketing?

Yes, if it is current and accurate. Star Ratings are published on My Aged Care and can change, so we show the current rating, link to the source and update campaigns when it changes.

Can we use photos and stories of our residents?

Only with clear, informed consent and respect for dignity and privacy. We plan shoots with your team, get written consent and avoid anything that presents a resident's care or health in a way they wouldn't choose.

How do you reach families when a hospital discharge forces a quick decision?

Families in that position search on their phones and call around. We keep availability and contact details current in local search, run Google Ads for nearby searches and keep hospital social workers informed about your homes.

Can you market dementia and memory support care?

Yes, with care. We describe your memory support environment, staff training and daily routines factually, avoid claims about outcomes and write for families who are often stressed and short on time.

How do you build a waiting list for a home that hasn't opened?

We start well before opening with local awareness, a register-your-interest page and tours of display rooms, then keep interested families informed so admissions can begin as soon as the home is ready.

A note from our founders
April and Brendan Ford, co-founders
April & Brendan FordCo-founders

Marketing should act like part of your commercial engine. Not a cost centre.

We started Sneaky because we were tired of watching great brands miss their potential. Campaigns that didn't convert. Data nobody tracked. Junior advice, and service that left people chasing.

So we built the agency we would want to hire. A senior team on every account, no hand-offs, and every decision measured against profit, not platforms. We'll speak your language.

April & BrendanCo-founders, April Ford agency group
Three agencies, one family
Full-service paid media and strategy.
Sneaky DigitalYou're here
Performance media buying, driven by data.
TikTok-first social and UGC content.
GET IN TOUCH

Let's talk about your growth.

New campaigns, a second opinion or a straight answer on cost.

YOU'LL SPEAK TO
Dave StewartDave StewartGrowth Specialist
Brendan FordBrendan FordDirector and Co-founder

Prefer to talk? 0468 146 777

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